![]() I understand their viewpoint / concerns about products not sold through authorized channels and could even agree with not providing support to these units, but what they have done is quite different. I have huge issues with Hikvision's password reset policy / distribution polices. I'm a firm believer in the right to repair. I did find a few posts with folks attempting the same thing on an NVR (with mixed success) but the only posts with any real details at all were related to cameras. So I started looking for something similar to the serial recovery that I had seen on some camera posts. The normal tftp recovery process (where it reaches out to 192.0.0.128) seems to have been removed from the most recent versions of Hik firmware though. I recently had a grey market DS-2CD2132 camera that I attempted to update the firmware, which lead to tftp recovery (which consequently removes the device configuration and password). The other odd thing is that the firmware on this new (password locked) unit was one build number newer than the latest version of the firmware posted (anywhere) for their I series NVRs. Lower serial number, same exact model? The manufacture date of the password locked unit is less than six months ago - Nov 2017. The password locked unit has a serial number that starts with 1351xxxxx and no precreated hik-connect code. The manufacture date of that unit is 2016. The other used (verified US) unit that I have has a serial number that starts with 6591xxxxx and has a canned verification code for Hik-connect on the label. The firmware installed appears to be US or ML (not hacked, not CN), but the serial seems a little odd. ![]() The password locked unit was shipped in retail packaging with serials that matched (box + device + SADP). I have another identical unit (also used) that was sold in the US and they assisted with a password reset, no questions asked, no information regarding where I purchased was asked either. ![]() The stated source of the hardware seemed to have no bearing on the response either (I bought local, I bought at auction, acquired through acquisition of another company, etc). The seller was unable to tell me where it was sold, and all the Hikvision offices I contacted (US, EU, AU, CN, HK) provided the canned "purchased through an unauthorized" channel response. I recently picked up a used Hikvision DS-7608NI-E2/8P (at auction) that was password locked.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |